To access your cPanel: 1) Log into your Swazi Host Client Area. 2) Navigate to "Services" → "My Services". 3) Click on your hosting package. 4) Click the "Login to cPanel" button. Alternatively, you can access cPanel directly via https://yourdomain.com/cpanel (replace with your actual domain).

You can upload files using: 1) File Manager in cPanel 2) FTP Client (FileZilla, WinSCP) with credentials from cPanel 3) WordPress Installer for quick WordPress setup. The public_html folder is your website's root directory. For multiple domains, use appropriate subdirectories or addon domains.

Create email accounts in cPanel: 1) Go to "Email" section 2) Click "Email Accounts" 3) Click "Create" 4) Enter username and password 5) Set storage quota. You can access webmail at https://yourdomain.com/webmail or configure email clients (Outlook, Thunderbird) using our mail server settings: IMAP/POP3: mail.yourdomain.com, SMTP: mail.yourdomain.com (SSL/TLS recommended).

Create databases in cPanel: 1) Go to "Databases" section 2) Click "MySQL Databases" 3) Create new database 4) Create database user 5) Add user to database with appropriate privileges. Use "phpMyAdmin" for database management. Connection details: Host: localhost, Database/Username: cpanelusername_dbname, Password: [as set].

Swazi Host provides automatic daily backups. To manage backups: 1) In cPanel, go to "Files" → "Backup" 2) Download full account or partial backups 3) Restore files/databases when needed. For additional backup solutions, use "Backup Wizard" or third-party plugins. We retain 30 days of rolling backups. Always maintain your own local backups for critical data.

Use Softaculous Apps Installer in cPanel: 1) Find "Softaculous Apps Installer" 2) Choose WordPress (or other CMS) 3) Click "Install" 4) Configure installation settings 5) Complete installation. Over 400 applications available including Joomla, Drupal, Magento, and custom scripts. Automatic updates available through Softaculous.

Domain transfer process: 1) Ensure domain is unlocked at current registrar 2) Obtain EPP/transfer code 3) Log into Client Area 4) Go to "Domains" → "Transfer Domain" 5) Enter domain and EPP code 6) Complete checkout. Transfers typically take 5-7 days. Keep domain active during transfer. Domain privacy included with transfers.

Update nameservers at your current registrar to: ns1.swazihost.com and ns2.swazihost.com. Propagation takes 24-48 hours. Alternatively, for A record pointing: Set A record to your server IP (found in welcome email or cPanel). For subdomains or specific services, create appropriate CNAME or A records through our DNS Zone Editor in cPanel.

Create subdomains in cPanel: 1) Go to "Domains" → "Subdomains" 2) Enter subdomain name (e.g., "blog") 3) Select root domain 4) Document root auto-generates 5) Click "Create". Subdomains appear as folders in public_html. For wildcard subdomains, use * as subdomain name. SSL certificates can be installed for subdomains individually or via wildcard SSL.

Use cPanel DNS Zone Editor: 1) Go to "Domains" → "Zone Editor" 2) Select domain 3) Add/modify A, CNAME, MX, TXT records 4) Save changes. Common uses: A records for IP pointing, CNAME for aliases, MX for mail servers, TXT for verification and SPF/DKIM. Changes propagate within minutes to our nameservers.

Set up redirects in cPanel: 1) Go to "Domains" → "Redirects" 2) Select domain/subdomain 3) Enter destination URL 4) Choose redirect type (301 permanent or 302 temporary) 5) Click "Add". For complex redirect rules, use .htaccess file in document root. Wildcard redirects supported. SSL certificates remain valid during redirects.

Register domains through: 1) Client Area → "Domains" → "Register New" 2) Search availability 3) Select extension (.com, .co.sz, .org, etc.) 4) Add to cart 5) Complete registration. Free WHOIS privacy included. Auto-renewal enabled by default. Manage DNS, renewals, and contacts through domain management panel.

Setup Node.js via cPanel: 1) Go to "Software" → "Setup Node.js App" 2) Click "Create Application" 3) Configure Node.js version (14.x, 16.x, 18.x, 20.x) 4) Set application root and entry point 5) Configure environment variables 6) Deploy application. Use npm install for dependencies. Application runs on dedicated port, accessible via domain/subdomain through proxy setup.

Python setup in cPanel: 1) Go to "Software" → "Setup Python App" 2) Select Python version (3.7 to 3.11) 3) Create virtual environment 4) Set application root 5) Install requirements via pip 6) Configure WSGI file 7) Restart application. Supports Django, Flask, and other Python frameworks. Environment variables configurable through interface.

PHP version selector in cPanel: 1) Go to "Software" → "MultiPHP Manager" 2) Select domain/subdomain 3) Choose PHP version (5.6 to 8.2 available) 4) Set PHP extensions 5) Save changes. For per-directory PHP settings, create .user.ini file with custom directives. OpCache and other optimizations configurable through PHP options.

Configure cron jobs in cPanel: 1) Go to "Advanced" → "Cron Jobs" 2) Set execution frequency (minute, hour, day, month, weekday) 3) Enter command to execute 4) Add job. Common uses: PHP script execution, database backups, cache clearing, email notifications. Output can be emailed or logged. Use absolute paths for scripts.

SSH access: 1) In cPanel, go to "Preferences" → "Manage API Tokens" 2) Generate SSH key if needed 3) Use SSH client with credentials: Host: yourdomain.com, Port: 22, Username: cPanel username, Authentication: Password or SSH key. For web-based SSH, use "Terminal" in cPanel. SFTP also available on port 22 with same credentials.

Composer: SSH into account and run `php -r "copy('https://getcomposer.org/installer', 'composer-setup.php');"` then install. npm: Available via Node.js setup. For PHP packages: `composer require package-name`. For Node.js: `npm install package-name`. Ensure package.json or composer.json exists in project directory. Dependencies install in vendor/node_modules folders.

SSL installation via cPanel: 1) Go to "Security" → "SSL/TLS" 2) Click "Manage SSL sites" 3) Select domain 4) Paste certificate, private key, and CA bundle 5) Install certificate. AutoSSL provides free Let's Encrypt certificates automatically. For wildcard SSL or premium certificates, upload through same interface. SSL status visible in "SSL/TLS Status".

Email authentication setup: 1) In cPanel, go to "Email" → "Authentication" 2) Enable DKIM and generate keys 3) For SPF, use Zone Editor to add TXT record: "v=spf1 +a +mx +ip4:your-server-ip ~all" 4) For DMARC, add TXT record: "_dmarc.yourdomain.com" with "v=DMARC1; p=none; rua=mailto:your@email.com". These improve email deliverability and prevent spoofing.

Security measures: 1) Enable Imunify360 in cPanel for firewall and malware scanning 2) Keep software updated 3) Use strong passwords 4) Install SSL certificate 5) Regular backups 6) Limit file permissions 7) Use .htaccess for directory protection 8) Monitor access logs. Swazi Host includes DDoS protection and brute force attack prevention at server level.

Email forwarding in cPanel: 1) Go to "Email" → "Forwarders" 2) Click "Add Forwarder" 3) Enter original email address 4) Enter destination address 5) Save. For catch-all forwarding, create forwarder with "*" as address. Auto-replies can be set up in "Email" → "Autoresponders". Forwarding works with external email providers.

Webmail access: 1) Go to https://yourdomain.com/webmail 2) Enter full email address and password 3) Choose webmail client (Roundcube, Horde, or SquirrelMail). Alternative access: https://webmail.yourdomain.com. Mobile access available. Configure email clients using: IMAP: mail.yourdomain.com port 993 (SSL) or 143, SMTP: mail.yourdomain.com port 465 (SSL) or 587 (TLS).

File permissions in cPanel File Manager: 1) Navigate to file/folder 2) Right-click → "Change Permissions" 3) Set numeric permissions or checkboxes. Recommended: Folders: 755, Files: 644, Configuration files: 600. For WordPress: wp-config.php: 600, uploads folder: 755. Use "Fix Permissions" tool in cPanel for bulk corrections. Never set 777 permissions for security.

Update billing details: 1) Log into Client Area 2) Go to "Billing" → "Payment Methods" 3) Add/update credit card or PayPal 4) For invoices, go to "Billing" → "My Invoices" 5) View/pay outstanding invoices. Auto-renewal settings configurable per service. Update contact information under "Account Details".

Upgrade hosting: 1) In Client Area, go to "Services" → "My Services" 2) Click on hosting package 3) Click "Upgrade/Downgrade" 4) Select new plan 5) Complete checkout. Upgrades typically process instantly. Downgrades may require manual review. Resource limits automatically adjust. No data migration needed for upgrades within same server.

Submit support ticket: 1) Login to Client Area 2) Go to "Support" → "Ticket" 3) Click "Open New Ticket" 4) Select department (Technical, Billing, Sales) 5) Provide details and attach screenshots if needed 6) Submit. Response times: Technical - 1 hour, Billing - 4 hours. Emergency support available 24/7 for critical issues.

Website caching: 1) Use LiteSpeed Cache in cPanel for LSCache 2) Configure caching plugin for WordPress (W3 Total Cache, WP Rocket) 3) Enable OPcache in MultiPHP Manager 4) Use CDN integration (Cloudflare) 5) Browser caching via .htaccess. For static files, set expires headers. Monitor cache performance through cPanel metrics.

Resource monitoring: 1) In cPanel, check "Metrics" → "Bandwidth" and "Disk Usage" 2) Use "Resource Usage" for real-time stats 3) View error logs in "Metrics" → "Errors" 4) Check "Awstats" or "Webalizer" for traffic analysis 5) For database monitoring, use phpMyAdmin status. Alerts sent when nearing resource limits. Upgrade plan if consistently hitting limits.

Cloudflare setup: 1) Sign up at Cloudflare.com 2) Add your domain 3) Change nameservers to Cloudflare's (provided) 4) Configure SSL/TLS settings 5) Enable caching and security features. For automatic setup, use Cloudflare plugin in cPanel. Benefits: DDoS protection, faster loading, improved security. Free plan available with basic features.